Fire and Smoke damage

First General Okanagan uses the most advanced equipment in the industry to clean up soot and debris damage.

Water / Flood damage

Insurance coverage for properties damaged by water must first determine the source of that damage.

Wind / Vehicle impact

Tree fallen on your roof? House or commercial building hit by a vehicle?

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First General Okanagan is located in Kelowna, British Columbia. We serve many locations throughout British Columbia from Lumby to Osoyoos and everywhere in between.


First General Okanagan concentrates on all things restoration! From fire/smoke damage to anything nature has thrown at you, we are there to help you every step of the way!


Quick, efficient and professional. Ryan and his team took no time to get the job done. Highly reccomend first general okanagan restoration.
Gopinder Sandhu
Gopinder Sandhu
Five enthusiastic stars! The team at First General set a new standard we didn't know existed. On a Saturday within hours of a fairly substantial water leak in our bathroom, the Project Manager, James and staff were on site mitigating and managing the risk posed to our unit. The first visit by James brought complete confidence that they would help us through the problem. By Monday they had a team of employees led by an incredibly skilled contractor - Paul. Throughout the entire experience they communicated and with a steady hand worked through (and kept us in the loop) of each step. Over two weeks, they turned a very stressful situation into an experience of trust and gratitude. Paul with decades of experience was incredibly polite and conscious of a working from home environment while he took a demolished bathroom back to its original state - I would say even better! He also went above and beyond helping us work through concurrent moving problems and he even noticed shotty work done by previous contractors and helped us to correct it. All in all, thank you so much First General - Paul, James, all the employees and even the owner that stopped by throughout this journey - A HUGE THANK YOU! Curtis & Nicole
Curtis Dodd
Curtis Dodd
Ryan, Wanda and the entire team at First General were absolutely fantastic to work with. We had a roof leak that resulted in a ceiling and floor replacement on our entire main floor of a large house. We decided to add in a kitchen replacement while we were at it. With two young kids & a lot of stuff this was a daunting task. First General was with us every step of the way from navigating our insurance coverage to coordinating with out own trades to completion. My past experience with other restoration companies was painful at best as far as communication and time frames for completion. With First General our entire renovation was done in record time, on budget and we were displaced for as short of time as possible. The workmanship was fantastic, communication unparalleled and most importantly they did what they said when they said they would. I would HIGHLY recommend them for all of your restoration needs. I won't use anyone else in the future. A VERY satisfied customer
Leah MacDonald
Leah MacDonald
Ryan and his team acted immediately when I called and did a great job throughout the process at updates and quickly remedying my basement flood. Was impressed with their professionalism throughout the remediation and would recommend them to anyone who needs their services. Jack S.
Jack Shabbits
Jack Shabbits
Ryan and crew were so easy to work with and extremely knowledgeable. Qualities you want in a restoration company especially during a stressful house situation.
krista hirschhofer
krista hirschhofer
Huge thanks to Tyson and the crew for restoring our basement after sewer damage. They truly went above and beyond to restore our house to perfection, taking all the stress out of an otherwise difficult situation. I am especially impressed and grateful for the timeliness and responsiveness of the crew. I highly recommend this company.
Michael E
Michael E
Ryan and Tyson gave me a call at End Of The Roll Penticton to help provide them with an ICC estimate for an insurance claim in Naramata. I was very surprised at how efficient Ryan and his team worked at this job to try and have the customer in their home for Christmas. Usually insurance claims are never quick when it comes to approvals and overall completion. That was not the case with First General Okanagan. The customer was top of mind for Ryan. My crew only had good things to say about his crew. Not only is he respectful and friendly to the customer, but I can say he does the same for the contractors. I look forward to working on more jobs with First General Okanagan and providing the customer with flooring options. Blair Fenton End Of The Roll Penticton (ICC approved retailer)
Penticton Blair
Penticton Blair

Take Advantage of Professional Property Restoration Services in Kelowna

First General Okanagan have been the leading choice for property damage restoration services of property owners, insurance companies, policyholders, and property managers during times of crisis and insurance claims. We are committed to making a difference in the lives of our clients because meeting expectations and restoring the property promptly and professionally is what matters.

When you choose to work with First General Okanagan, you access the power of one of the best restoration companies in Kelowna. We provide you with a comprehensive range of services and can help you restore your life at the most affordable cost.

Why Choose First General Okanagan?

We know that you can never be fully prepared to deal with the consequences of a natural disaster in Penticton, which is why our emergency disaster service is available 24/7, and we respond immediately to disasters of all sizes. First General Okanagan offers emergency restoration and total restoration in Okanagan, Vernon. If your property has been stricken by a flood or water damage, we will send in IICRC-certified water restoration specialists to immediately restore your carpets, walls, and other affected areas.

We are trusted property restoration contractors and will collaborate with your property insurance company to help the claims process move quickly. Our process begins with a complete report of the damage to your home, so you can get the compensation you deserve. After this, we will create a plan for getting your property back to new with our comprehensive services for total restoration in Okanagan, Vernon.

Professional Commercial and Residential Restoration Services

When it comes to restoration services, residential properties in Okanagan, British Columbia have different needs. We are well equipped to handle all the different needs of property owners, which is why we are one of the best restoration companies in Kelowna. Fire, mold, or water damage can devastate any kind of property. As a business owner, you know that everyday away from work will cost you thousands of dollars in revenue.

As a homeowner, you want your possessions and everyday comforts to be restored so that you can keep living life normally. Whether you need restoration services at work or in your home, you can count on First General Okanagan to be by your side. We provide the following services for commercial and residential properties throughout Okanagan, British Columbia:

  • Water damage restoration
  • Fire and smoke damage restoration
  • Wind/vehicle impact damage restoration
  • Rebuilding services
  • Asbestos removal services
  • Biohazard cleanup services

First General Okanagan are restoration professionals of the highest order and immediately respond to damages caused by water, floods, storms, fire, mold, and other disasters in your home or business. We know that acting quickly is crucial to recovery, and that’s why we offer emergency response services 24/7 and arrive on the scene within hours.